Business Communication — Practice Quiz — Quiz in Progress

Q1. The pyramid principle in business writing places: ADetails first BThe main message first, support after CGreetings last DNumbers only

Q2. A complete proposal moves through: AProblem → solution → benefits → costs → next step BJoke → story → price CHistory → philosophy → appendix DOnly pricing tables

Q3. Every client call should be followed by: ASilence BA written summary of decisions and actions CAn invoice DA meeting request

Q4. Bad news to a client should be delivered: AAs late as possible BEarly, directly, with options CThrough rumours DNever